Cartridge Error 1203 962 What To Do For Error 1203 On Dell AIO 924 Printer - Says Print Head Short?

What to do for Error 1203 on Dell AIO 924 printer - Says print head short? - cartridge error 1203 962

I get the above error on my Dell AIO 924 printer and I tried the 2 games that are listed in the manual disconnect and reconnect the power cord from the printer and install the ink cartridges. I did this several times without success. The printer is more than a year - Make sure you are outside the warranty is. They tried to call Dell yet - not sure if it's worth it. Are you going?